Privacy Policy

Welcome to Cycle of Samsara ("COS," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information when you use our services:

a) Personal Information Provided by You:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely by third-party providers)
• Account login credentials (if applicable)

b) Automatically Collected Information:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on our website
• Cookies and other tracking technologies

c) Information from Third Parties:

• Social media profiles if you engage with us via social channels
• Payment and authentication services

2. How We Use Your Information

We use the information collected for the following purposes:

• To Fulfill Orders: Process and deliver your purchases, including shipping and returns.
• To Improve Our Services: Analyze usage trends and enhance your experience.
• To Communicate: Send you order confirmations, updates, and promotional content.
• To Ensure Security: Protect against unauthorized access or fraudulent activity.
• To Comply with Legal Obligations: Meet applicable legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties for legitimate purposes, such as:

• Service Providers: Payment processors, shipping partners, and marketing services.
• Business Partners: For authentication services on high-value items.
• Legal Compliance: To comply with legal obligations or protect our rights.
• With Your Consent: When you explicitly agree to share your information.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can control your cookie preferences through your browser settings. Disabling cookies may affect some functionalities of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices and Rights

• Access and Correction: You may request access to your personal information and correct inaccuracies.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
• Data Deletion: Request deletion of your data where applicable.

To exercise these rights, please contact us at contact@cycleofsamsara.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Cycle of Samsara.